Ukraine Support Information

Laois County Council has established a Ukrainian Response Inter Agency Working Group in order to bring local agencies together to ascertain the combined organisational capacity and to assist each other through the current evolving crisis on a collaborative basis.


Open Up Laois

Open up Laois Offaly is an online focal point for young people, professionals and parents to easily access information on local supports and services. The aim of this website is to provide a space for children, youth and families to connect and engage with local services and supports.

Please follow the link:

Follow the Resources Link for information for people who are “New to Ireland”. This website can be viewed in Ukrainian or Russian.


Offer A Home Campaign 

Laois County Council is seeking unoccupied properties in County Laois to provide temporary accommodation to those fleeing war in Ukraine, who need a safe and secure place to stay for a while.

Do you have an unoccupied property that you’re not using at the moment? A tax-free recognition payment of €800 per month is available to those who offer unoccupied properties.

Please consider offering it as temporary accommodation for those fleeing this war. Your offer will make a huge difference for Ukrainian families. Visit to make an offer or find out more. #OfferAHome

If you #OfferAHome to those fleeing war in Ukraine, you can expect Laois County Council will follow up with you quickly and keep you updated and informed throughout the process. Find out more at


Laois Library of Sanctuary

Welcome to County Laois: Information for new members of our community

ЛАСКАВО ПРОСИМО В ГРАФСТВО LAOIS: Інформація для нових членів нашої спільноти

Бібліотечна служба графства Laois високо цінує культуру гостинності, яку ми прагнемо поставити в центр нашого обслуговування і нашої спільноти в графстві Laois. Це було
відзначено в 2019 році організацією Places of Sanctuary Ireland, коли бібліотека Portlaoise була визнана першою бібліотекою- притулком в Ірландії. В ході нашої роботи з Laois Integration Network (і її численними групами-учасниками), Laois Partnership, центрами прямого обслуговування і багатьма співробітниками бібліотеки, які є новачками в графстві Laois, ми визначили, що потреба в інформації є основною перешкодою для нових членів нашої спільноти в отриманні доступу до необхідних їм послуг, встановленні значущих зв’язків і відчутті себе бажаними гостями в графстві Laois. Хоча цей Довідник не є вичерпним, ми сподіваємося, що він надає, принаймні, точки доступу і послуг до різних областей спільноти Laois. Публікація даного довідника
фінансувалася Фондом недіючих рахунків і Радою графства Laois.

Laois Sanctuary Booklet-Ukrainian_



HSE National Immunisation Office

The HSE National Immunisation Office has developed a dedicated webpage to support vaccination of people coming from Ukraine is available at Resources include posters and translated information on immunisation programmes in Ireland.

Dr Oksana Kozdoba a Paediatrician originally from Ukraine supported the office to create a video explaining the vaccination programme in Ireland. The video is available on the HSE YouTube channel. The link is The video has been also been made into a series of shorter videos covering a different topic in each video. They can be viewed at the following link



A series of relevant information links and resources are signposted below:


Laois Sports Partnership have created a Sporting Wellbeing Leaflet in Ukrainian. Click here to view

Laois PPN have created an interactive map of sports clubs and youth clubs welcoming Ukrainian Nationals, which can be viewed Click Here

BloomHq in Mountrath is offering services including the following, at free or subsided costs

  • Part Time CoWorking Desk
  • Access to meeting rooms
  • Access to community space and informal meeting areas
  • Access to IT equipment

Contact Regina Dunne by email:


Fire Safety

It is the aim of Laois County Fire & Rescue Service to provide an efficient and effective response to fires and other emergencies; and to reduce the incidence of fire by the provision of an efficient and effective fire safety education, advice and legal enforcement service.







 (Ukrainian) (Russian)






If you are looking for accommodation the International Protection Accommodation Service (IPAS) is responsible for the provision of accommodation and related services to people in the International Protection process Accommodation Click Here – Link to IPAS Accommodation Services

Click Here – IPAS Home Page

The European Union (EU) has put in place a Temporary Protection Directive to allow Ukrainian citizens and others fleeing Ukraine to move through the EU as EU citizens. Temporary Protection Directive Click Here – Temporary Protection Directive

The HSE (Health Service Executive) is Ireland’s public healthcare service.  You will be able to get the same healthcare services as people who live in Ireland




Medical Care HSE Link – English – Healthcare services for Ukrainian nationals in Ireland

HSE Link – Ukrainian – Медичні послуги для українців, які прибувають до Ірландії
HSE Link – Russian – Медицинские услуги для украинцев, прибывающих в Ирландию



If you do not speak English, tell the medical staff and ask if they can arrange an interpreter for you. In some cases, the hospital or health clinic can provide an interpreter.

Download an English-Ukrainian phrasebook to help you communicate in a medical emergency (PDF, size 1.3MB, 74 pages)

Download an English-Russian phrasebook to help you communicate in a medical emergency (PDF, size 2.1MB, 71 pages)



To Apply for a medical card:

1.        Complete the application form – make sure all your information is correct.

2. Post the completed form to the National Medical Card Unit, PO Box 11745, Dublin 11, D11 XKF3 or email completed application to

Medical Card Download the English application form for the medical card
Download the Ukrainian application form for the medical card
Download the Russian application form for the medical card
Do you or your children need access to education.  TUSLA is the Child and Family Agency responsible for improving wellbeing and outcomes for children.  Tusla Education Support Service (TESS) is working with the  Department of Education to support families arriving from the Ukraine in accessing education and language support



National Parents Council Primary (NPC) has just launched a new Helpline for Ukrainian parents who have recently arrived in Ireland. The Helpline will help parents with any questions they might have relating to their children’s education in Ireland, and we have a Helpline Officer who speaks Ukrainian and Russian.

Please see fliers attached with this information in English, Ukrainian and Russian.
This Helpline number is 01 8874473, or the helpline can be emailed at and will be open from Monday to Friday from 9am to 5pm


Maynooth University are operating a national help desk for queries etc. This is serving as a single national point of contact for Ukrainian students and researchers who are seeking to continue their higher education studies in Ireland. The helpdesk, staffed by admissions and researcher advisers, has several functions including: assessing students English standards; assisting them with documentation; and offering individual help to identify potential courses or work options which students or researchers might be interested in. It will also seek to guide applicants to the Education and Training Boards adult education guidance services, where options such as further education or apprenticeship may be more appropriate.


The National Student and Researcher Help Desk can be contacted at: or +353(0)1 474 7788.


Folens Publishers have put together a free language support booklet to support Teachers with Ukrainian children in the Primary and Post-Primary classroom to facilitate better communication. The booklets contain useful words and pictures such as feelings, hobbies, classroom objects and places at school, school facilities, classroom interactions.

They are offering two versions for free to be downloaded and printed-off at the following link.











Click Here – TUSLA Homepage






















If you are a Ukrainian citizen or if you are fleeing Ukraine the Government of Ireland will provide support and services to assist you to establish yourself in Ireland.


Do you need income support? To access income supports you will need Personal Public Services Number (PPSN).  Your PPSN is a unique reference number that helps you get social welfare benefits and public services in Ireland.  All adults and children will need their own PPSN.  More information on income support can obtained from the Department of Social Welfare


A full list of Intreo Centres and Local branch offices are available.

Social Welfare and Work Click Here – Social Welfare Supports for those arriving from Ukraine









Click Here – Social Welfare Intreo Centres and Local Branch Offices

Can You help, register with the Can you help, register with the Red Cross and pledge a room or vacant property that could be used by a Ukrainian refugee Pledge Accommodation Click here for frequently asked questions and for more information in relation to the Irish Red Cross Ukraine Crisis response

Click here for the latest updates on the situation in Ukraine and the work of the Red Cross from the IRC Twitter Feed

Click here to Pledge Accommodation

For Queries regarding accommodation pledges, email:



Can you help register as a volunteer with the Laois Volunteer Centre. Volunteer Click Here – Laois Volunteer Centre
Ukrainian Embassy Ukrainian Embassy Contact details Embassy of Ukraine: 16 Elgin Road, Ballsbridge, Dublin 4. D04 NY31 Phone 00353 (0) 1 668 5189.
Citizens Information page for people who have family in Ukraine, or for people in Ukraine who plan to travel to Ireland, or have recently arrived here.


You can also find your local centre in the link.

Citizens Information

Kellyville Centre,

Lyster Square,


Co. Laois

0818 07 5590

Click Here – Citizens Information Coming to Ireland from Ukraine



Find a Citizens Information Centre

For More information go to Government of Ireland FAQ



You can find information below on the supports and services available while you are in Ireland.


For Bilingual assistance please contact Vlas – click here for info.

·         Ireland’s response to the situation in Ukraine

·         Реакція Ірландії на ситуацію в Україні

·         Реакция Ирландии на ситуацию в Украине


Laois Library of Sanctuary Click Here – Laois Library of Sanctuary

ALONE work with all older people, including those who are lonely, isolated, frail or ill, homeless, living in poverty, or are facing other difficulties. We provide an integrated system of Support Coordination, Practical Supports, Befriending, a variety of Phone Services, Social Prescribing, Housing with Support, and assistive technology.

Over 60’s Support coordination, practical supports, befriending, assistive technology, social prescribing Click here for more information


Drivers Licence

Minister for Transport Eamon Ryan has today announced that Ukrainians fleeing the war can now exchange their Ukrainian driving licence for an Irish driving licence, making it easier for them to move around and access work, school or other vital public services. Read full article here.


The new licence will be valid for 12 months and will apply to cars only.

An application to exchange a licence can be made in any National Driver Licence Service (NDLS) centre. An appointment to attend an NDLS centre can be booked online.

The Road Safety Authority will provide detailed information on driving in Ireland including a detailed FAQ for Ukrainian drivers which covers topics such as driving a car in Ireland and vehicle safety. For more information, please see “frequently asked questions Ukrainian road users” on the Road Safety Authority’s website at

For more information Click Here



Confidential & free Sexual Assault Response Services in Ireland 

Конфіденційні і безкоштовні служби допомоги при сексуальному насильстві в Ірландії

Конфиденциальные и бесплатные службы помощи при сексуальном насилии в Ирландии

Introductory Information on Sexual Assault Services


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