LAOIS COUNTY COUNCIL IMPROVED PERFORMANCE WHILE MOUNTING COVID RESPONSE, NOAC REPORT SHOWS
Laois County Council improved its performance across a range of indicators during 2020, despite Covid-19 challenges and while providing additional innovations and services during the pandemic.
The NOAC Local Authority Performance Indicator Report 2020 shows Laois County Council made advances last year, in particular in the areas of Housing, Roads, Climate Action and Information Technology.
Covid-19 placed a considerable burden on the Laois County Council, with a reduction in revenues and strained resources. However, essential services were delivered throughout the pandemic while Laois County Council played a vital role in the national response to Covid-19.
Laois County Council established the Community Call service and received 815 calls from people since March 2020.
The local authority also provided a range of new supports and grants to businesses, offered resilience and wellbeing supports to the community, and worked to facilitate changes to the public realm in the interests of public health and safety.
Alongside this, Laois County Council continued to deliver essential services throughout Covid, as the Performance Indicators Report 2020 shows.
- Laois County Council added 49 units to the social housing stock and provided social housing for 224 families in 2020
- 81.52% of motor tax transactions were conducted online in 2020, a significant increase from the 2019 figure of 64.71%.
- The Local Enterprise Office approved 176 trading online vouchers to support Laois businesses to increase their online offering. The LEO also provided mentoring to 300 Entrepreneurs in business. 1,099 people participated in 71 LEO business training courses.
- In 2020, €3,170,484 was invested in strengthening 8 km of local roads
- The median number of minutes taken to mobilise the fire brigade in Laois Fire stations to respond to a fire incident was 5.92 minutes and 5.5 minutes in relation to all other incidents.
- There were more than 621,105 visits to Laois County Council websites and our social media following increased by 17.85% to 51,629 in 2020.
Commenting on the report, John Mulholland, Chief Executive, paid tribute to the hard work and dedication of Laois County Council employees, saying:
“Laois County Council continued to provide hundreds of services throughout 2020, despite the challenge and uncertainty of Covid-19 and the constraints of public health restrictions. At the same time, we played a vital role in the national response to the pandemic, supporting communities, businesses and local economies.
“We are continually seeking to improve services and increase efficiency and did manage to make progress in a range of areas last year. Now that we are in a more certain situation with regard to Covid, we will build on our progress, continue to innovate and deliver quality public services.”