The Housing Loans Section can be contacted as follows:
| Phone | 057 868 9322 |
|---|---|
| housingloans@laoiscoco.ie | |
| Post | Finance Department, Housing Loans Section, Laois County Council, Aras an Chontae, JFL Ave, Portlaoise, Co. Laois, R32 EHP9 |
- How to pay my Home Loan?
- Where can I apply for a Home Loan?
- How do I request a Loan Statement?
- I am struggling with my Loan repayments?
- I want to clear my Home Loan in full?
- I want to sell my Affordable Home?
- I want to make a lump sum repayment off my loan?
Ways to pay your mortgage:
Standing Order (Set up monthly payments via your Bank by completing the attached form and forwarding to your bank for implementation). Please call your account manager prior to completing this form.
To the Cash Office County Hall.
Over the phone: 057 867 4308 (Opening hours Monday-Friday 9.30 a.m. to 1.00 p.m. and 2 p.m. to 3:30 p.m.)
In person or by post: The Cash Office, Laois County Council, County Hall, Portlaoise, Co. Laois. (Opening hours Monday-Friday 9.30 a.m. to 1.00 p.m.).
- Online via MyCoCo, link: https://www.mycoco.ie/
Frequently asked questions
Where can I apply for a Local Authority Home Loan?
Housing Loan Applications are administered within the Housing Department, not the Finance Department of Laois County Council. For more information, please follow this link to Housing Department Home Loan webpage: Local Authority Home Loan
For more information, you can contact the Housing Department Local Authority Home Loan Personnel via email housinghomeloan@laoiscoco.ie or phone 057 867 4337.
How do I request a Statement of Account for my Loan?
- By email housingloans@laoiscoco.ie requesting same. Please include your full name, address, and contact number.
- Through MyCoCo.ie our online payments platform. If you have not already registered to MyCoCo.ie please email us on housingloans@laoiscoco.ie and we can provide you with further details.
I am struggling to keep up with my mortgage repayments, what must I do?
- Contact this office immediately and speak to your Loan Account Manager on 0578698322 or email housingloans@laoiscoco.ie
- You can also contact your local Money Advice & Budgeting Services (MABS) for free Independent Advice, contact number (0818) 072620.
- Read the attached ‘Sorting it out’ leaflet
Mortgage arrears resolution process
The Mortgage Arrears Resolution Process (MARP) is a process to help support our Mortgage borrowers who are in Arrears, or at risk of going into Arrears. We have a dedicated team in our Arrears Support Unit, that will work with our Housing Loan Customers.
If you are deemed to be eligible for the Process, we will work with you to bring you through the process, in order to try to get the best solution to address your Arrears situation. For further information, please read the Borrower Information Booklet or contact our Arrears Support Unit on 057 868 9322 or email housingloans@laoiscoco.ie
You may also find the following websites useful:
- Citizens Information Board
- Money Advice & Budgeting Service (MABS)
- Department of Social Protection
- Financial Services Ombudsman
- Free Legal Advice Centre (FLAC)
- Insolvency Service of Ireland (ISI)
- Keeping Your Home Website
- National Consumer Agency
- Office of the Revenue Commissioners
| Mortgage Arrears Resolution Process | |
|---|---|
| For more information on MARP click on the following link: | |
| Standard Financial Statement is necessary to be completed: | |
I wish to pay my loan in full, what must I do?
- Contact this office by phone on 057 868 9322 or email housingloans@laoiscoco.ie
- If you have an affordable loan, please provide us with a selling price for the purposes of clawback and refer to the below steps advised in relation to Clawback.
If I have an affordable loan and I wish to sell it, what are the steps?
If you purchased an 'affordable house' originally, a discount was given to you, therefore if you wish to sell your property and redeem the loan in full you:
(1) will need to request 'Consent to Sale' from our housing department
(2) may need to pay 'Clawback' i.e. a percentage of the selling price due to original discount received.
(1) Consent to sale:
- The first step of this process would only take place once you have lined up a potential buyer.
- Your solicitor writes to Laois County Council Housing Department and requests a consent to sale application form.
- Solicitor completes form and submits it to the Housing Department, Michael Ennis. Contact email mennis@laoiscoco.ie
- Ultimately, the decision of consent to sale would be in the hands of Housing Section if all is in order.
(2) Clawback:
- When the customer was granted their Affordable Housing Loan originally, a discount was given on the market value of the property. This discount was based on a percentage of the market value.
- If this property is sold within 10 years, a percentage of the selling price would be payable to Laois County Council, in addition to the amount outstanding on the loan at that time.
- If this property is sold within 10-20 years, a fraction of this percentage is payable to Laois County Council (based on a sliding scale, the amount payable can be reduced by 10% in respect of each complete year after the 10th year during which the person who purchased the property has been in occupation as his or her normal place of residence) in addition to the amount outstanding on the loan. If you do not reside in the house, the discount is not applicable.
- Please contact our office email housingloans@laoiscoco.ie providing us with selling price so that we can prepare an estimated redemption figure, including any clawback, if applicable.
- On the week you wish to redeem your loan in full your solicitor must contact this office via email housingloans@laoiscoco.ie, with a copy of Signed Contract of Sale stating the selling price, in order for us to prepare a final estimated redemption figure prior to your payment.
If I wish to make a lump sum payment off my loan (i.e., more than €5,000) what must I do?
Complete the attached Special Repayment Form and send it by email to: housingloans@laoiscoco.ie or by post to: Finance Department, Housing Loans Section, Laois County Council, Aras an Chontae, JKL Ave, Portlaoise, Co. Laois, R32 EHP9.
Please Note:
- Minimum lump sum payment is €5,000 (Please do not make payment until advised to do so by your account manager)
- Once your application is processed you will be advised of payment transfer options and if any breakage/penalty fees apply.
- Your monthly repayment amount may be reduced, the term of your mortgage will remain unchanged, unless the loan is redeemed in full.