Noise 

1. Definition of nuisance noise
2. Noise and the law
3. How to make a noise complaint
4. How Laois County Council deal with noise complaints
5. Pursuing a noise complaint
6. Pubs & Clubs
7. Noisy neighbours

Definition of Nuisance Noise

Noise becomes a nuisance when it is so loud, so continuous, so repeated, of such duration or pitch or occurring at such times as to give reasonable cause for annoyance. (Ref. Environmental Protection Agency (Noise) Regulations 1994.

Noise and the Law

Irish law legislates for noise pollution under the Environmental Protection Agency Act, 1992 and the Environmental Protection Agency Act (Noise) Regulations 1994 (SI No 179 of 1994). While the law does not specifically mention an exact noise level or standard that is considered illegal, it is clear that if neighbourhood noise is affecting the quality of life of a citizen, then that citizen has a right to complain.

How to make a noise complaint

• Email your complaint to environadmin@laoiscoco.ie.
• Ring our Environmental Hotline on 1800 323 230.  The Hotline is staffed during normal office hours.  Messages left outside office hours will be dealt with during the next working day.

How Laois County Council deal with Noise Complaints

Laois County Council will not investigate or pursue noise complaints which are received anonymously. This is due to the inherent difficulty in identifying and assessing the impact of noise in these circumstances.

Laois County Council deal with nuisance noise complaints from commercial and industrial activities. In determining whether noise is a nuisance, a number of factors are taken into consideration including whether it is 

• substantial and/or unreasonable, 
• the locality, duration, 
• frequency and time of the noise. 
• the effect of noise on an individual is very subjective, especially what an individual might perceive to be a noise nuisance.

Where the noise nuisance is deemed significant Laois County Council may initiate an investigation where it is warranted and feasible. In cases where Laois County Council decide not to investigate an individual has direct recourse to bring the complaint to the District Court under Section 108 of the Environmental Protection Act 1992, and the Court may order the person or body making, causing or responsible for the noise to take the measures necessary to reduce the noise to a specified level or to take specified measures for the prevention or limitation of the noise and the person or body concerned shall comply with such order.

Pursuing a noise complaint

Laois County Council encourages the affected person to approach the person causing the noise nuisance, and explain that it is a burden and try to come to a mutually acceptable solution.  If this fails, the affected person can make a formal complaint to the District Courts and seek an order to deal with the noise nuisance. Contact the Laois Court Office for more information. 

How do I complain to the District Court?

• Consult with the Clerk of your local District Court about a date for the hearing of your case.
• You must inform the person concerned that you will be making a complaint to the District Court. The date for the hearing of the case must be at least seven days later than the date you inform the person or body causing the noise.
• You have to fill out a form and present your case in court. As a general rule, it is important to have a record of the times and dates when the noise nuisance occurred, supporting information such as letters to the alleged polluter, notes of discussions and any other correspondence you have that supports your claim to the hearing. 

The Court may order that the noise be reduced, restricted (e.g. confined to a specific time) or stopped completely.

• Is there a fee?

The District Court charges a nominal fee for processing the action.

The Court may order that the noise be reduced, restricted (e.g. confined to a specific time) or stopped completely.

The Department of Climate Action & Environment have issued Guide to the Noise Regulations which can be useful to those needing assistance and outlines the steps open to you under the law and District Courts when you are experiencing nuisance caused by noise.

Pubs & Clubs

1. Complainants are advised to engage with the proprietor directly to try to resolve the issue, failing this the complaint can be brought to the Local District Court under Section 108 of the Environmental Protection Act 1992.
2. Complainants may consider objecting to the annual liquor licence renewal at the local District Court. Anyone may object to the granting of a licence on various grounds, including that the activity of the premises was not being conducted in a peaceable and orderly manner. Objections to annual renewal of liquor licences can be made by contacting the District Court.

You may find the following the information available on the Courts Service website useful: https://www.courts.ie/rules/objections-renewal-intoxicating-liquor-licences-forms-renewal-certificate-forms-renewal.

Noisy Neighbours

• Private residence: 

Complaints regarding nuisance noise arising from a private residence are essentially domestic disputes and are not within the remit of Laois County Council. These complaints can be dealt with by bringing the complaint to a District Court hearing under Section 108 of the Environmental Protection Act 1992. A noise log sheet is a useful tool in gathering evidence for a District Court hearing.

• Rented accommodation: 

Nuisance noise arising from a rented accommodation, the Residential Tenancies Act 2004 imposes minimum statutory obligations on landlords and tenants of private residential tenancies. The Act also provides for third parties who are adversely affected by a failure on the part of a landlord to enforce tenant obligations to refer a complaint to the Private Residential Tenancies Board in accordance with the procedures in the Act. All privately-rented properties must be registered with the PRTB therefore it is recommended to check if a property is registered by contacting the PRTB.

• Nuisance noise caused by local authority tenants: 

The tenancy agreement is the legal basis of the relationship between the local authority and its tenants and will typically contain provisions in relation to the type of behaviour that is acceptable and that which is not. The local authority is empowered under Section 62 of the Housing Act 1966 to initiate proceedings to secure an eviction where a tenant has breached the conditions of the tenancy agreement. Please contact Laois County Council Housing Department if you have a complaint regarding the behaviour of one of our tenants.

Useful Links

Environmental Protection Agency (epa.ie)

Health and Safety Authority (hsa.ie)

Additional resources:

Further information

For further information and guidance please visit Enfo website