Only dial 999 or 112 in an emergency
Use the nearest phone… You don’t need money or credit; just lift the receiver and dial. The call is free.
When you dial 999 / 112, the first person you speak to is the emergency operator. Give him/her your phone number or the number you are dialling from and ask for the Fire Service. After a dialling tone, you will hear "Fire Service. You are now speaking to Fire Control."
What information do I need to provide?
The operator will ask several questions including;
- Your exact location example house number, eircode, road number, local landmarks.
- What sort of incident it is? A fire, flood, crash, etc
- If it's a fire, is it inside or outside the building?
- Are people at risk or injured?
Remember to speak clearly & don’t panic. The call is then processed using the latest technology. We locate the address, identify the nearest available fire engines and dispatch them to the incident in less than a minute. Only phone us in an emergency. Every year lives are put at risk by hoax callers. If we are called out unnecessarily, we may be late attending a real emergency.
