Fire and Emergency Information and Advice

Laois County Council provide information and advice to the public, community and voluntary groups, business owners and schools about fire safety and prevention, fire regulation, building standards, and fire and emergency response.

Only dial 999 or 112 in an emergency

Use the nearest phone… You don’t need money or credit; just lift the receiver and dial. The call is free.

When you dial 999 / 112, the first person you speak to is the emergency operator. Give him/her your phone number or the number you are dialling from and ask for the Fire Service. After a dialling tone, you will hear "Fire Service. You are now speaking to Fire Control."

What information do I need to provide?

The operator will ask several questions including; 

  • Your exact location example house number, eircode, road number, local landmarks.
  • What sort of incident it is? A fire, flood, crash, etc
  • If it's a fire, is it inside or outside the building?
  • Are people at risk or injured?

Remember to speak clearly & don’t panic. The call is then processed using the latest technology. We locate the address, identify the nearest available fire engines and dispatch them to the incident in less than a minute. Only phone us in an emergency. Every year lives are put at risk by hoax callers. If we are called out unnecessarily, we may be late attending a real emergency.

Firefighters and Appliance